PORTO ARTS CLUB TERMS AND CONDITIONS
ACCOMMODATION
Check in: from 15:00
Check out: until 12:00noon
Early check-in or late check-outs can be arranged subject to availability.
Reservation & taxes
A valid form of ID is required to be presented upon check-in.
All requests to reserve a room must include the first and last name of all adults occupying the room and a valid credit card for a guarantee of arrival
Rates include IVA at the prevailling rate and breakfast.
All rooms are subject to a €3 per person, per night city tax collected by the City of Porto, which is not included in the rate and will be charged on arrival.
Deposit & cancellation policy:
Deposit and cancellation policy: 100% payment is required at the time of booking. Cancellations or changes made up to 1 day before the booking date will incur no cancellation fee. For cancellations made less than 1 day prior to the booking, or in the case of a no-show, the deposit is non-refundable.
Dress code
We embrace a casual chic dress code that reflects the Club’s relaxed yet sophisticated spirit. To maintain the ambiance of our shared spaces, we kindly ask members and guests to refrain from wearing sportswear, including ripped jeans, gym attire, bathing suits, flip-flops, or walking barefoot, except in designated outdoor areas or when partaking in specific activities where such attire is appropriate.
Animals
While we love animals, they are not allowed in Club premises with the exception of certified service dogs. Dogs are welcomed to stay at the apartments, subject to advance booking of our pet package.
Children Policy
Children over the age of 12 are allowed to stay at the Apartments but must be accompanied by an adult
Tobacco Policy
moking is strictly prohibited in all indoor Club areas and only permitted in designated outdoor areas.
Drugs/illegal substances
The use, possession, or distribution of illicit substances is prohibited.
Food & Beverage
Bringing outside food or beverages is prohibited. We are happy to cater to special dietary requirements and needs upon request.
Guests are required to inform the Club in advance of any allergies, dietary restrictions, or medical conditions that may require special arrangements during their visit. Failure to do so may limit the Club’s ability to meet these needs and ensure the guests’ safety and comfort.
Privacy and Technology
Check out: until 12:00noon
Early check-in or late check-outs can be arranged subject to availability.
Reservation & taxes
A valid form of ID is required to be presented upon check-in.
All requests to reserve a room must include the first and last name of all adults occupying the room and a valid credit card for a guarantee of arrival
Rates include IVA at the prevailling rate and breakfast.
All rooms are subject to a €3 per person, per night city tax collected by the City of Porto, which is not included in the rate and will be charged on arrival.
Deposit & cancellation policy:
Deposit and cancellation policy: 100% payment is required at the time of booking. Cancellations or changes made up to 1 day before the booking date will incur no cancellation fee. For cancellations made less than 1 day prior to the booking, or in the case of a no-show, the deposit is non-refundable.
Dress code
We embrace a casual chic dress code that reflects the Club’s relaxed yet sophisticated spirit. To maintain the ambiance of our shared spaces, we kindly ask members and guests to refrain from wearing sportswear, including ripped jeans, gym attire, bathing suits, flip-flops, or walking barefoot, except in designated outdoor areas or when partaking in specific activities where such attire is appropriate.
Animals
While we love animals, they are not allowed in Club premises with the exception of certified service dogs. Dogs are welcomed to stay at the apartments, subject to advance booking of our pet package.
Children Policy
Children over the age of 12 are allowed to stay at the Apartments but must be accompanied by an adult
Tobacco Policy
moking is strictly prohibited in all indoor Club areas and only permitted in designated outdoor areas.
Drugs/illegal substances
The use, possession, or distribution of illicit substances is prohibited.
Food & Beverage
Bringing outside food or beverages is prohibited. We are happy to cater to special dietary requirements and needs upon request.
Guests are required to inform the Club in advance of any allergies, dietary restrictions, or medical conditions that may require special arrangements during their visit. Failure to do so may limit the Club’s ability to meet these needs and ensure the guests’ safety and comfort.
Privacy and Technology
Members and guests must respect the privacy of others.
Mobile Phones/Computers: Mobile phones must be set to silent mode. Calls, online meetings and the use of computers should be made in designated areas for work during Club hours, from 9 am to 6 pm.
Cameras/Recording Devices: No photography or video recording is allowed in the Club´s social spaces.
Press and Social Media: Members and guests are not allowed to share or communicate information about other members, guests, or private events to the press or on social media, except with the Club’s prior approval.
Safety And Security
Accidents and Injuries: Members and guests must adhere to health and safety rules. Any accidents or injuries should be reported promptly.
Video Surveillance - CCTV: Video surveillance operates for security purposes.
Belongings: Members are asked to keep their belongings with them at all times and take them with them when they leave. Any items not checked in with a valid ticket are not the responsibility of the Club. A suitcase storage service may be requested in advance. Valet service is available on special events. For any misplaced property please contact a member of the management team or email info@portoartsclub.com
Supply Conditions
The supply conditions for products and provision of services will be defined according to these T&C and regarding the conditions that are not expressly stipulated in these T&C according to the nature of the products and services to be provided, including accommodation, events, and food & beverage, and in any case will always be subject to availability and case by case pre-established agreements.
Disclaimer
Porto Arts Club accepts no liability whatsoever, with the sole exception of liability resulting from mandatory legal rules that cannot be waived.
The member accepts that the use and enjoyment of Porto Arts Club is at his own risk, and that Porto Arts Club as well as the services and products made available by Porto Arts Club are made available ‘as it is’, ‘as available’, with no guarantees of uninterruption, as well as accepting that the information provided is not guaranteed to be exhaustive.
Porto Arts Club shall not be liable for:
a) Damages attributable to the member;
b) Damages attributable to third parties, including but not limited to any other members;
c) Damages arising from acts of God or force majeure.
d) In all situations where there is a breach of any provision of the T&C and any rules.
e) In all other situations where it is not liable under the law.
Mobile Phones/Computers: Mobile phones must be set to silent mode. Calls, online meetings and the use of computers should be made in designated areas for work during Club hours, from 9 am to 6 pm.
Cameras/Recording Devices: No photography or video recording is allowed in the Club´s social spaces.
Press and Social Media: Members and guests are not allowed to share or communicate information about other members, guests, or private events to the press or on social media, except with the Club’s prior approval.
Safety And Security
Accidents and Injuries: Members and guests must adhere to health and safety rules. Any accidents or injuries should be reported promptly.
Video Surveillance - CCTV: Video surveillance operates for security purposes.
Belongings: Members are asked to keep their belongings with them at all times and take them with them when they leave. Any items not checked in with a valid ticket are not the responsibility of the Club. A suitcase storage service may be requested in advance. Valet service is available on special events. For any misplaced property please contact a member of the management team or email info@portoartsclub.com
Supply Conditions
The supply conditions for products and provision of services will be defined according to these T&C and regarding the conditions that are not expressly stipulated in these T&C according to the nature of the products and services to be provided, including accommodation, events, and food & beverage, and in any case will always be subject to availability and case by case pre-established agreements.
Disclaimer
Porto Arts Club accepts no liability whatsoever, with the sole exception of liability resulting from mandatory legal rules that cannot be waived.
The member accepts that the use and enjoyment of Porto Arts Club is at his own risk, and that Porto Arts Club as well as the services and products made available by Porto Arts Club are made available ‘as it is’, ‘as available’, with no guarantees of uninterruption, as well as accepting that the information provided is not guaranteed to be exhaustive.
Porto Arts Club shall not be liable for:
a) Damages attributable to the member;
b) Damages attributable to third parties, including but not limited to any other members;
c) Damages arising from acts of God or force majeure.
d) In all situations where there is a breach of any provision of the T&C and any rules.
e) In all other situations where it is not liable under the law.